Castel Camping Les Bois du Bardelet

Establishment response :

Hello Raj, We are always happy to welcome our holidaymakers in a peaceful and relaxing environment, surrounded by nature. We are naturally delighted that you liked our location. Regarding the following comments, we apologize if the welcome did not live up to your expectations. We are constantly working to improve our organization to ensure a smooth and pleasant welcome for all our visitors, even during busy periods. We offer spacious pitches so that everyone can enjoy their own space. We are sorry about your feelings. As far as the restaurant is concerned, the tenant manager, to whom we have communicated your observations, will do what is necessary to improve these points. Thank you for your suggestion about the deposit. We have chosen this system in order to return it to you in person. We wish you a pleasant end of summer, The team of Camping Les Bois du Bardelet +33 2 38 67 47 39

Establishment response :

Hello Caroline, Thank you for your positive comments. We're pleased to hear that you enjoyed the cleanliness of our campsite and its natural beauty, two elements to which we pay great attention. We are lucky enough to be located close to the water, which provides an idyllic setting for our holidaymakers and allows a range of activities such as sport fishing and canoeing on the pond. Don't hesitate to visit us again, to take advantage of all the attractions of our campsite and of our region, full of discoveries. The team of Camping Les Bois du Bardelet +33 2 38 67 47 39

Establishment response :

Hello Charles, We regret that you had a bad first impression, which obviously influenced your overall impression. We apologize for the misunderstanding regarding the facilities of your initial pitch. You chose to book a "Castel Suite" pitch, of 180 m² with private sanitary facilities. We do offer 3 types, two of which are equipped with refrigerators. We're sorry you didn't pay attention to these details at the time of booking. Our teams are there to help you and guide you. Indeed, we took the time to offer you a quick solution suited to your needs on site, which obviously pleased you. You mention a lack of privacy, and this surprises us, since the spacious natural setting is what's usually most appreciated at our campsite. Nevertheless, we will take your comments into account. We sincerely hope you enjoyed our many amenities and activities, such as the fishing pond or our aquatic area for relaxing moments as a couple. We look forward to welcoming you back and ensuring that your experience is more positive. The team of Camping Les Bois du Bardelet +33 2 38 67 47 39

Establishment response :

Hello Graham, We're very pleased that you've enjoyed our enclosed area for dogs, the lake for your four-legged friends to swim in, our indoor swimming pool and our large pitches. In the context of our Qualidog label: several new features have been added to our campsite, including the creation of a cani-park, a cani-shower and a doggie bar. We have taken note of your comments concerning the distance to the sanitary block. Please note that our campsite is very spacious, so that everyone can enjoy their own space and take advantage of our many activities. This may mean a short distance between pitches and sanitary blocks, but we are constantly working to improve our facilities for the comfort of our guests. We regret that you have perceived a bit of neglect on the site. It is, in fact, only our desire to practice reasonable mowing to preserve biodiversity, as explained on the on-site notice board. We look forward to welcoming you back in our beautiful region and to giving you full satisfaction. The team of Camping Les Bois du Bardelet +33 2 38 67 47 39

Establishment response :

Hello Robert, We're very sorry to see your review, which penalizes our campsite in general, since we did everything in our power to satisfy you as soon as you arrived. We offered you several pitches in all areas of the campsite so that you could make your choice. Unfortunately, none of them suited you. As already said on site, we would like to confirm once again that we take full responsibility for the upkeep of our campsite, using reasonable mowing and pruning methods. However, we thank you for sharing your comment, as it gives us the opportunity to inform our future guests that at Domaine Les Bois du Bardelet they will find a site maintenance that respects the biodiversity of the flora and fauna. Wild plants (such as orchids) are as important as horticultural plants: this is what makes our establishment special. We understand that this may not be to everyone's taste, and that's why you received a full refund before your installation. We wish you a pleasant summer, in an establishment that meets your expectations. The team of Camping Les Bois du Bardelet +33 2 38 67 47 39

Establishment response :

Hello Ian, We're delighted to have met your expectations and made your stay a happy, serene and relaxing one at Domaine Les Bois du Bardelet. Our spacious establishment, located in the countryside, is designed to ensure that everyone has plenty of space and activities to fully enjoy every moment. We're glad to see you've found what you were looking for. The whole team is pleased that you were able to make some great catches! And because we care about our biodiversity, we've established "no-kill" fishing rules to respect our fish, our nature and our environment. We hope to welcome you back soon for more days of relaxation, fishing and discovering our beautiful region. The team of Camping Les Bois du Bardelet +33 2 38 67 47 39