Domaine de Chanteloup is a 5* campsite near Le Mans which also offers gîtes in old buildings, comfortable wooden cabins and glamping (glamour camping), the new trend in eco-chic outdoor tourism. The 21-hectare estate is part of the Castels chain, a real "guest campsite" where everything is done to welcome families in a warm atmosphere. Approved for Quality Tourism and the Green Key Label, it offers very high quality infrastructures, accommodation and services.
Type of stay : Other
Accommodation : Comfort pitch with waste water drainage + 16 A electricity / motorhome/caravan
Period of stay : From 25/06/2022 to 29/06/2022
The establishment
Helpful friendly staff. Managed to find us a mechanic who fixed our van in less than 24 hours. Good clean services and tasty food! Delicious local baked goods every morning. Free WiFi by the chateau and some free "WiFi tickets" for elsewhere in the campsite. An amazing relaxed, easy-going atmosphere where you can get away for a few days. We had the most amazing stay and couldn't have asked for more.
Accommodation review
Beautiful, calm pitch big enough for our campervan and bell tent. Kind and quiet neighbors.
Type of stay : OAP couple
Accommodation : Comfort pitch with waste water drainage + 16 A electricity / motorhome/caravan
Period of stay : From 25/06/2022 to 26/06/2022
The establishment
Pretty Place nice spaces!
Ordered Prawns in Alio butter with Rice Pillaf. Came with no alio butter, no Rice pillaf, came with microwaved vegtables over cooked. Tablecloth was dirty as was the serviette, cutlery was awful ( boot sale) Very disappointing for such a lovely place. Would stay again but only order fast food like burgers or pizza they looked very good.
Accommodation review
Pitches
Restaurant
Establishment response :
Thank you for this great grade and we will do our best to improve the restaurant
Type of stay : OAP couple
Accommodation : Pitch Comfort Classic - Water - Electricity 10 Amps in option (additional fees electricity)
Period of stay : From 27/06/2022 to 29/06/2022
The establishment
Just a few days stop over but loved this place. The owners very welcoming and have othought of everything, lots of little extra touches showed how much they care. A beautiful location in the grounds of a chateau. Facilities immaculate. We will definitely be back. Thank you
Accommodation review
Large pitch, electric connection good and easy access to water
Establishment response :
Super review, very positive, we really appreciate and would be happy to see you again at Chanteloup
Type of stay : OAP couple
Accommodation : Comfort pitch with waste water drainage + 16 A electricity / motorhome/caravan
Period of stay : From 21/06/2022 to 27/06/2022
The establishment
Great welcome, good size pitch; staff took care to ensure we were comfortable, I was ill shortly after arrival and had to spend a day in hospital. Owners and staff could not have been more helpful. Will come again.
Accommodation review
As described, all worked well and made our stay very comfortable
Establishment response :
Thank you so much for this incredible grade, we will keep up the good work and would be happy to welcome you again at Chanteloup
Type of stay : OAP couple
Accommodation : Comfort pitch with waste water drainage + 16 A electricity / motorhome/caravan
Period of stay : From 25/06/2022 to 28/06/2022
The establishment
Quiet woodland setting and spacious pitch. Staff welcoming and friendly.
Accommodation review
Spacious and peaceful.
A bit uneven.
Establishment response :
Thank you very much for this beautiful grade, we hope to welcome you again at Chanteloup
Type of stay : OAP couple
Accommodation : Pitch Comfort Classic - Water - Electricity 10 Amps in option (additional fees electricity)
Period of stay : From 21/06/2022 to 22/06/2022
The establishment
The location and general ambiance of the site made it a very relaxing place to stay. The setting around the château and lake made it idyllic. Only an overnight on this occasion but we shall most certainly return for a longer stay.
The restaurant on our stay was not what we would have expected for a site of this standard.
Accommodation review
Its location was fabulous overlooking the château and beautiful landscapes that surrounded it.
Nothing
Establishment response :
Many thanks for the very positive review. As for the restaurant, it is managed by an external provider but we will do our best to improve that part :)
Type of stay : OAP couple
The establishment
Peace and Quiet ,. Spacious caravan pitch . Abultions aged but good qualkity .Lounge area whilst not used high quality . Excelleant boking procedure anbd check in
Restaurant have responded on this subject to owners The Lac is good for fishing but there are hundreds of spiteful small catfish that have sharp spikes that cut me badly as an adult fisherman thats my option but I would not encourage a child to fish that lake
Accommodation review
These pitches are on a very large area that slopes down to the lake, part of it against the pool, bordered by huge trees on one side, with a view of the lake below or along the path to the Orangery on the other side. This area has a great view of the rear of the castle and is very popular with some of Chanteloup’s regulars. There are 22 very spacious pitches separated by rose bushes on the “Lac”. Each pitch has its own electricity and water supply....... Webs ite says all LAC pitches have electric and water .Ours did not just electric
Establishment response :
Thank you for this important feedback and thank you for this positive review of the campsite. As for the lake, we will work on that part, a specialist already gave me a to-do list :)
Type of stay : Young couple
Accommodation : Huts in the woods
Period of stay : From 24/06/2022 to 27/06/2022
The establishment
Stunning situation and very nice staff
No
Accommodation review
Location, quiet but short walk to everything
Nothing
Establishment response :
Thank you so much for this great comment and we will keep up the good work !
Type of stay : OAP couple
The establishment
Beautiful old chateau in lovely spacious grounds Under new ownership since we last visited in 2019, having been most years since 1998
Maintenance of the grounds has slipped, areas unkempt Motorhome waste area and recycling overgrown and in need of weeding. Toilets good, but not as clean as they used to be, bird dropping on floor in toilets not mopped over the 2 days we were there. Owners “lively dogs” allowed to run free and attacked any other dogs they came across, fortunately ours was in her cage, but could he another dog being attacked across the field. Restaurant used to be excellent, however now sublet to others and was so badly run, we sat for 20 minutes without drinks or order being taken, so left without.
Accommodation review
Views of the chateau and grounds, bar service good with friendly staff.
Lack of grounds maintenance, loose uncontrollably dogs, poorly stocked shop and badly run restaurant, manager was incompetent. Expensive considering the fall in expectations after previously high standards.
Establishment response :
Thank you very much for the feedback and we are sorry that you were disappointed. The maintenance of the domain is indeed a big issue for us but after 2 years of Covid, we have not been able to put in place a team of gardeners to maintain the garden, but this is planned of course. As for the toilets, they are cleaned regularly in the mornings and evenings, but there are indeed a lot of birds. We take good note of our dogs, only one is allowed to walk without a lead and she is very friendly, will never harm another dog but can be impressive, we will be more careful. As for the restaurant, once again after the Covid period it was very difficult to find a restaurant manager and we were lucky enough to find one but his team and his chef failed him. We are in the process of correcting this part.
Type of stay : OAP couple
Accommodation : Pitch Comfort Classic - Water - Electricity 10 Amps in option (additional fees electricity)
Period of stay : From 15/06/2022 to 17/06/2022
The establishment
Easy access to Le Mans
Nothing
Accommodation review
Everything
Nothing
Establishment response :
Many thanks for this brillant review, we hope to see you again at Chanteloup!
Type of stay : With friends
The establishment
The quality and cleanliness of the Toilets,wash cubicles,showers and washing up facilities was very good as usual.
see below
Accommodation review
Comfortable beds ,external wooden table and chairs,cooking facilities and storage facilities for clothes,pots ,pans ,and clothing adequate.
The smaller tent had been cleaned externally and looked fresh and cleaned.The large tent had not been cleaned externally and was stained,grubby and covered in detritus. None of the beds had been made-up on arrival although fresh linen was provided.Why? The large tent contained a large double bed with carved wooden head and foot boards which were painted white.It appeared that this had just been taken from storage,quickly washed and assembled.Unfortunately dirt remaining in the recesses in the carvings had not been removed and the whole bed looked grubby.
Establishment response :
Hello Thank you for your feedback. We are sorry to read your disappointment about your stay. However, the big tent like all our other tents are coming out of the cleaning but unfortunately under the tree there is more shade so it's more comfortable but they get dirty very quickly (set up early June for the 24 hours). Concerning the beds which are not made, we took the decision since the sanitary crisis to manipulate as little as possible the beds in our accommodations. Perhaps next year the "made beds" option will be put back into service. As for the headboard which seems dirty, they are very old so it is possible that it does not look very clean. We will pass on the information to the staff to remedy this. We look forward to welcoming you back. Sincerely Translated with www.DeepL.com/Translator (free version)
Type of stay : With friends
The establishment
Amazing site, well run, spectacular position and amenities.
We all thought the restaurant didn't live up to the rest of the site
Accommodation review
Large pitch
Establishment response :
thank you very much for this great and positive review, we hope to see you again at Chanteloup :)
Type of stay : With friends
The establishment
Very sceptical about this years stay but was very happy with how things are being run, long may it continue
No
Accommodation review
We stayed on a classic pitch, had electrical hook up and hired a fridge
Establishment response :
Many many thanks for this really nice review. See you in 2023 hopefully :)
Type of stay : Young couple
Accommodation : Pitch Comfort Classic - Water - Electricity 10 Amps in option (additional fees electricity)
Period of stay : From 18/06/2022 to 19/06/2022
The establishment
Pool really nice - needs better filtering. bar area was nice, classique. Team spoke great English and were really helpful.
Toilets and showers - lots of flies.
Accommodation review
Spacious and some have shade.
Was a very windy evening and many branches from trees broke. Had to move the tent in the night to be safe. A fallen branch hit the camper van next to our pitch.
Establishment response :
Thank you for this nice review. You are right about the flies, this year there are a lot of them, you take them away and in a few minutes it is as if you have done nothing. For the cleaning staf it's hard to deal with.
Type of stay : Family with teenager(s)
The establishment
Lovely setting, lovely bar, nice and peaceful,
The Restaurant was nice, pizza good, little more effort on the other cooking for the price, but overall okay
Accommodation review
Great view
Establishment response :
Thank you for this beautiful grade, we appreciate a lot
Address :
Chanteloup
72460 Sille-Le-Philippe
Pays-de-la-Loire - France
