For the happiness of all your family, the Camping UR-ONEA *** welcome you on a 5ha park arranged in terrace (240 pitches including 32 rented mobil-homes and chalets) and will make you enjoy of your best holidays to taste all the pleasures of swimming at 600m of a sandy beach and at 600m of the center of Bidart,small coastal touristic village. Its big sisters, BIARRITZ and SAINT JEAN DE LUZ are only at 5 and 9 kms. You will be pleased by the charm of the Basc Coast. And since we are very concerne... d to offer you hte best qualities services for pleasant holidays, we have joined to the very strict charter _Camping Qualité_. This engagement ensures you of paceful holidays, the guarantee of the quality which you are looking for. We all know how difficult it is to choose in confidence a holiday site for the next holidays,often,far away from home
Type of stay : OAP couple
The establishment
A beautiful campsite with lovely pitches and excellent facilities. We loved it so much on our first stay in May that we returned again in June. We tried the Basque beer in the bar &enjoyed both breakfast & dinner in the restaurant. All staff were friendly & welcoming. We explored Bidart & the adjacent nature reserve which was ideal for walking our dog. We would definitely return!
Accommodation review
We loved being able to choose our pitch on arrival which we considered good value for money. Pitches are well arranged in beautiful gardens.
Type of stay : OAP couple
Accommodation : Pitch CONFORT with electricity 10A
Period of stay : From 09/09/2022 to 16/09/2022
The establishment
The location is just great, bus stops nearby, beach nearby. Facilities were plentiful and always clean. Staff were helpful.
The reverse polarity on the electric hookup. There is no point in having fuses if you run the live through the neutral.
Accommodation review
Good size pitches with some shade
Not really, it was near seasons end so the ground was a bit chewed up.
Type of stay : OAP couple
Accommodation : Pitch CONFORT with electricity 10A
Period of stay : From 25/08/2022 to 30/08/2022
The establishment
Good site with nice clean facilities and very friendly reception staff. The nearest beach is around 1km away and is an easy walk along a flat pedestrian/cycle path. Would definitely use again if we were visiting the area.
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Accommodation review
Our ACSI pitch was of a good size and had easy access.
The slope of the pitch made it difficult to level the camper, although a caravan would have had no problem
Type of stay : Family with child(ren)
Accommodation : Pitch GRAND CONFORT with electricity 10A + Water point
Period of stay : From 14/08/2022 to 25/08/2022
The establishment
We really enjoyed the campsite. Safe, great facilities. Lovely places near by, mostly via cycling. Friendly staff. Good entertainment on the site. It was a lovely place to enjoy our holiday with our 5 and 2 year old. Toilet blocks were clean and spacious. Good flow and temp with showers. Had everything we needed.
I was very disappointed with the way that staff handled one incident. During a rain storm the campsite provided electricity box tripped, leaving us without power for 11 hours. Particularly this impacted on meat in our fridge, which was warm when we identified the problem. We showed the staff the 30 euros of food which we now had to throw out, having checked on the internet that meat isn't safe if left for 4 hours in a powercut. However the campsite didn't accept responsibility for their power unit tripping, and wouldn't provide any compensation without receipts. Sad given we enjoyed everything
Accommodation review
Location. Pool. Facilities. Entertainment. Safe. Good quality.
Response to issues, such as pitch power supply fault, could be hugely improved. Spoilt an otherwise perfect stay. If the campsite facilities fail and as a result food goes off, I'd expect to be compensated in some way. Not told that the food was probably fine, and there was "nothing we can do". Even a 50/50 split would have acknowledged the issue, and made us feel better - faults do happen, but it shouldn't be the customers who have to pay for the consequences.
Type of stay : Family with teenager(s)
Accommodation : Pitch CONFORT with electricity 10A
Period of stay : From 08/08/2022 to 22/08/2022
The establishment
Super clean site in a fantastic area. Kids loved both pools and getting fresh vread every morning.
Accommodation review
Super large pitch for our T5 and huge awning. Still plenty of room left.
Type of stay : Family with teenager(s)
Accommodation : Pitch CONFORT with electricity 10A
Period of stay : From 03/08/2022 to 18/08/2022
The establishment
Ligging camping, vlakbij natuurgebied, zee, stadje en bus. Zeer propere camping met mooie plaats.
Helemaal niets.
Accommodation review
Ligging., vlakbij sanitair blok en mooi uitzicht
Ik kan iedereen deze camping aanbevelen.
Type of stay : Family with child(ren)
Accommodation : Pitch CONFORT with electricity 10A
Period of stay : From 14/07/2022 to 29/07/2022
The establishment
Pool and toilet cleanliness , tree cover made the visit very enjoyable , this as well as a good sense of privacy , even when site was busy .
Pitch was ridiculously stoney , spent the whole 2 weeks standing , kneeling , lying on sharp stones , would appear , pitch maintenance not present .( pitch number 28)
Accommodation review
Stayed in tent
Stayed in tent
Type of stay : Family with child(ren)
Accommodation : Pitch CONFORT with electricity 10A
Period of stay : From 09/07/2022 to 16/07/2022
The establishment
Easy Access to the beach was great. Campsite was crazily busy. Squeezing everyone in like sardines, but quiet thankfully.
Inside pool only open to adults. Outside pool too cold & small for amount of people. Annoying beep coming from the back of the pitches. Stayed in pitch 48. Only happens at night time but it’s like Japanese torture trying to sleep. No idea what it was but it could be heard right up to the bathroom block! No privacy between the pitches ie shrubs.
Accommodation review
Quiet but that of course depends who you’re lucky/unlucky to be next! Thank god pitch 48 was away from all the noise of the bar/restaurant/play area & bathrooms.
No privacy. Shrubs between would have been lovely. Annoying beep at night time.
Type of stay : Family with child(ren)
Accommodation : MOBILE HOME OCÉANE (2 adults and 2 children under 16 years old)
Period of stay : From 30/06/2022 to 07/07/2022
The establishment
I liked the size of the site, the site was clean.
Rules for not letting children in the heated covered pool didn't work. Outside pool too cold. Kids had too many rules with covid. No umbrellas at sunloungers. Cafecshould serve food all day, no alternative close by. The worse thing is the end of holiday "inspection". Humiliating standing there while a cleaner goes through the mobile bit by bit. Left a very bad taste at the end of the holiday. Build cleaning in to the price or offer €40 cleaning charge. Also it's clear the old inhabitants clean for the new which is not acceptable. Also, blankets, do they ever get cleaned?
Accommodation review
Spacious area around, nicely landscaped, new interior. Clean. Adequate utensils.
Cleaning inspection at the end
Type of stay : OAP couple
Accommodation : Pitch CONFORT with electricity 10A
Period of stay : From 14/06/2022 to 24/06/2022
The establishment
We were very happy with our pitch and the swimming pool area was excellent, and the reception staff were very friendly and very helpful.
Just the walk up to the village centre.
Accommodation review
Nice size pitch.
Establishment response :
Dear Mr RICH, We are delighted to read your satisfaction and to have finally been able to welcome you after 2 years. Congratulations for your patience We thank you for your kindness in turn. It is always pleasant to welcome charming guests. The Basque Country would not be as beautiful without its green landscapes, its beautiful climbs.... and descents 😉 ! See you soon !
Type of stay : OAP couple
Accommodation : Pitch CONFORT with electricity 10A
Period of stay : From 05/06/2022 to 10/06/2022
The establishment
Had a great few days here. In easy reach of Biarritz, Bayonne, St Jean de Luz and Hendaye. Close to a beach. Good local transport connections.
No.
Accommodation review
Good size pitch
Establishment response :
Many thanks for taking the time to share your experience with us. We take very seriously every feedback we can have and are grateful for yours. We are happy to read that our location, just in between Biarritz and Saint Jean de Luz could allow you to make the best of your stay. We hope to see you again next year ! Regards,
Type of stay : Family with baby(ies)
Accommodation : Pitch CONFORT with electricity 10A
Period of stay : From 05/06/2022 to 10/06/2022
The establishment
The indoor and outdoor pools were really great for young kids. Great facilities. Bidart is walkable and there’s a nearby bus stop to easily access Biarritz and Saint Jean de Luz.
The campsite could’ve felt a bit more friendly and welcoming. Just seemed to lack some of the warmth that we experienced in other campsites.
Accommodation review
Everything felt close by which was a very helpful with our young children
Establishment response :
Thank you for taking the time to write a comment. We are delighted to read that the whole family had a great experience. We try our best every day to provide the best service for adults AND kids! We are always open to any improvement suggestion and are grateful for feedback. For that reason, we are curious to know exactly what you would have missed during your stay. We stay at your disposal if you would like to discuss the matter. Best regards,
Type of stay : OAP couple
Accommodation : Pitch GRAND CONFORT with electricity 10A + Water point
Period of stay : From 07/06/2022 to 09/06/2022
The establishment
The camp site is only a ten minute walk from one of the lovely beaches, is beside a park and has a bus stop outside. There are good cycle routes. Many pitches are on a slope but the site is attractive, with a good restaurant, pool and mainly unisex facilities. Dogs are not allowed on the beaches from April 1st.
Reception was closed until 2.00pm and when it opened the receptionist preferred to answer the telephone twice rather than complete my arrival details. The campsite does not make it clear that the facilities are mainly unisex, although I did not mind. There are no bins on the site, so you must walk to the car park with waste.
Accommodation review
The pitch was not ‘grand confort’ being on a slope that tested the limit of our automatic levelling system and with an awkward water and drainage system. A 30 euro deposit was required for the tap to use the water.
The waste water requires the use of a pipe as the drainage point is small. We chose a pitch that was easy to drive off but it was on a steeper slope than we realised. There was very little shade on any of the pitches. The motorhome next to us had pitched further across their pitch, to allow for a car to park. This meant it was closer to ours and there was no hedge between for better separation.
Establishment response :
To begin with, thank you for taking the time to share your experience with us. We are always grateful for any feedback or improvement suggestions. We are delighted to hear that you enjoyed the cleanliness and the quietness of our campsite. Also, we would like to highlight that a “Grand Confort” pitch only means that you have an access to water and a drainage system. It does not guarantee any specific size or characteristic about the pitch. We are sorry to read that this did not match your expectations. We are also sorry to hear about your experience at the desk. It is true that we consider our customers on the phone the same way as the customers standing on the front door The deposit is for the key card and the tap (20 + 10 ). We would be very happy to welcome you again another time! Best regards,
Type of stay : OAP couple
Accommodation : Pitch CAMPING CARD ACSI
Period of stay : From 25/05/2022 to 28/05/2022
The establishment
Beautiful site, great large pitch with services, excellent location, clean, nice pool bar and very helpful reception staff. Cannot fault this site.
Accommodation review
Perfect
Establishment response :
Dear Mrs STEPHENSON, What a pleasure to read your comment ! Many thanks for sharing your experience with us. We are very happy to read that our services matched your expectations. Our label « Camping Qualité » promises an environment that is well maintained and developed. This is why we particularly appreciate your grade about the pitch. We have at heart to offer a service that is warm and welcoming and would be delighted to welcome you another time ! Best regards
Type of stay : OAP couple
Accommodation : Pitch GRAND CONFORT with electricity 10A + Water point
Period of stay : From 12/05/2022 to 14/05/2022
The establishment
Great location and facilities
Nothing
Accommodation review
Flat with access to all services
Nothing
Establishment response :
Dear Mr CAWLEY, Many thanks for sharing your experience at the camping UR ONEA. We are delighted to read that you had a great stay on our Grand Confort pitch. Our Grand Confort pitch offers an access to water as well as a wastewater disposal, perfect to spend your holidays with everything you need at hand. We would be more than happy to welcome you again !
Address :
Rue de la Chapelle
64210 Bidart
New Aquitaine - France
GPS coordinates :
Latitude : 43.4337793588258
Longitude : -1.59086645767206
