Type of stay : OAP couple
Accommodation : Emplacement STANDARD
Period of stay : From 31/08/2024 to 07/09/2024
The establishment
The smell of the pine, proximity to the beach, the beach! Lots to do in area. Reps very helpful. Loved that you could borrow/have things that other families had left. Being able to get into caravan on late arrival. Spar - great Selection of bread.
Cleanliness of caravan. Not as good as it used to be. No bbq tools. Had to ask for knives - only 3 available. Men not being able to wear perfectly acceptable swimming trunks.
Accommodation review
Shower good, hot. Fan.
Shower and basin had hair in from previous occupants. Bathroom sink dirty. No oven. Missing equipment, see above. Having to clean at end - used to be included in price.
Type of stay : Family with child(ren)
Accommodation : Emplacement STANDARD
Period of stay : From 26/08/2024 to 02/09/2024
The establishment
The Parc has activities for all ages and provides off site reliable company’s to attend for all age groups
Accommodation review
We as a 3 generation family attended the Parc we all loved it, we all enjoyed the activities and atmosphere so welcoming definitely will return in the future
Type of stay : Family with child(ren)
Accommodation : Emplacement STANDARD
Period of stay : From 25/08/2024 to 01/09/2024
The establishment
We really loved how close it was to the beach, the waterpark was great and kept the kids occupied for hours. The staff were really helpful.
The restaurants could be more catered for kids. This is in food options and times of eating dinner. I know europeans eat much later but in the UK kids are used to eating their dinner around 4.30/5pm so 7.30pm eating was tricky. The water parks i think could do with a health assessment, the slides are very fast / have bumps in them that I think are a bit dangerous. The mens toilet door in the arena slams and trapped my childs hand
Accommodation review
It was okay and everything you need
It was reallllllly basic. It always felt a bit dirty coz of the sand being brought in. It was really small. I didnt check in advance but I assumed there would be a tv.
Type of stay : Family with child(ren)
The establishment
Great facilities, well maintained and looked after. Everyone had a great time
Accommodation review
Comfortable and peaceful
The pitch and caravan could be designed better to improve privacy - some windows opened directly onto the neighbours porch which felt intrusive. The extractor fan on the cooker was very noisy and it was difficult to dehumidify the caravan when cooking or showering. The bed linen was rather basic with no undersheet between the mattress and top sheet
Type of stay : Family with child(ren)
Accommodation : Emplacement STANDARD
Period of stay : From 21/08/2024 to 31/08/2024
The establishment
The site itself was good. Plenty of activities.
Accommodation review
Nothing positive to say
The accommodation was significantly smaller than depicted, making it uncomfortable for a family of four to stay comfortably.
Type of stay : Family with teenager(s)
Accommodation : Pitch VIP 120 2/6P
Period of stay : From 25/08/2024 to 01/09/2024
The establishment
Great location with everything we wanted on site. My sons and i absolutely loved it.
N/a
Accommodation review
The pitch was great, we loved shower/toilet block with mini kitchen - gave us extra comfort during stay.
N/a
Type of stay : Family with teenager(s)
Accommodation : Emplacement STANDARD
Period of stay : From 24/08/2024 to 01/09/2024
The establishment
Great swimming pool Great food
Entertainment
Accommodation review
All good
Na
Type of stay : Family with child(ren)
The establishment
When we arrived we didn't know where the Eurocamp reception was located, the map provided by ResaSol needs a magnifying glass to be legible. Another customer showed us where it was, we waited for two hours, nobody came, eventually ResaSol told us to call the tiny number on the map provided. Referred.to security after a very long journey the man's english was poor, he wasrude, blunt and sent us back to Eurocamp reception before he gave us our keys and explained where to go! We'd been back to main site reception twice with bags still in the car and on foot, before we were helped.
Tell customers upfront about tree sapphire damage to vehicles if not covered. Sell covers on site. When electrical failure happens, don't keep fixing it when it recurrs frequently, move the customer to a new cabin after one recurrence. Ours failed 4 imes over two days and ruined those days. My car bodywork is ruined by tree sap burnt on by the sun, a respray is going to run up a bill over a thousand pounds! There was nowhere else to park near our cabin available. I want compensation for the two days lost dealing with electricity and for the damage to my car which could have been prevented
Accommodation review
The beds, shower and toilet were ok. Water park was great
The need to swap between kettle, coffee maker and microwave using the only socket available. To access the microwave the washing up had to be dry nad put away before it could be used. The bedroom and front door bashes against the kitchen table chairs nad it stops the chairs from being practical and usable. No cutlery provided. Pine needles have to be swept away and removed daily. Customers need to be notified or given car protection as they get everywhere in abundance.
Type of stay : Family with teenager(s)
Accommodation : Emplacement STANDARD
Period of stay : From 23/08/2024 to 30/08/2024
The establishment
The area was beautiful
The accommodation would really benefit from improvements, the beds were not good at all, Al mount like prison beds. The fact that I book a holiday to get away from the normality of life and then have to clean my own caravan, I thought was shocking.. I had bought numerous pairs of swimming shorts for my holiday only to be told that I couldn’t wear them because they weren’t the correct type very strange.
Accommodation review
Nothing
The beds, the size, the layout. Basically everything
Type of stay : Family with child(ren)
Accommodation : Emplacement STANDARD
Period of stay : From 17/08/2024 to 24/08/2024
The establishment
Family with 2 kids, week one of a 2-site holiday.
Reception needs significant improvement. We were left waiting in a line in the pouring rain for 1h20 just to check-in. When we got to the desk, I complained. There was no apology even though we were standing there totally soaked through. The lady on the desk said the Directors don’t even care. This set off my holiday badly and I can’t recover from such a bad welcome.
Accommodation review
The site was very clean. The pools and slides were excellent. Entertainment programme was full and of good quality. On site restaurants were quick and accommodating. Games room was well stocked and supervised.
The cabin was much smaller than I expected. Cabin 66A was different to those surrounding it and seemed smaller than all other cabins I have had before. I was very disappointed with what we were given for the price point paid.
Type of stay : Family with child(ren)
Accommodation : Emplacement STANDARD
Period of stay : From 24/08/2024 to 27/08/2024
The establishment
Huge campsite but set within the forest it feels very peaceful. Large pitches, and the site is split into different zones each with a shower and toilet block so there was never a queue (in late August). Waterpark was amazing, such good fun. Short walk over the dune to the beach. We enjoyed the entertainment and our daughter loved the kids club.
Would be great to see soap in the toilets/handwash basins, and water could be a lot warmer for washing up.
Accommodation review
As above
Type of stay : Family with child(ren)
The establishment
The pool and slides
Very cramped chalets, stacked up on each other, no room to park car, no bbq-had to use shared bbq dotted around camp, no grills available so had to buy own. Noisy. So big and long walk everywhere-you really need a bike or electric scooter. You have to add on 30 mins to go anywhere on foot! Tennis courts were an extra fee. If you want to book boat trip-go on first day as all sold out. Don’t bother with spa-overpriced and rubbish!!
Accommodation review
Not much!
Cramped
Type of stay : Family with child(ren)
Accommodation : Emplacement STANDARD
Period of stay : From 17/08/2024 to 24/08/2024
The establishment
Great campsite! It is large but still retains a friendly feel to it. Quiet at night. Good water park. Harbour restaurants we cycled to were a good find! Entertainment was good.
The spa shop is so expensive!
Accommodation review
Pitch was adequate and suited us but next year we will upgrade.
Shower kept blocking.
Type of stay : Family with child(ren)
The establishment
Options
Rubbish bins closet to caravans. Buggy hire/ride options. Very rude member of staff in the restaurant.
Accommodation review
Caravan air conditioning.
Having to clean.
Type of stay : Family with teenager(s)
Accommodation : Emplacement STANDARD
Period of stay : From 15/08/2024 to 23/08/2024
The establishment
We have returned every year for 3 years as we enjoy it so much
Accommodation review
The mobile was clean and well located
We did not have a dish towel this year, which we had before. It was difficult to dry the dishes and to leave the dishes clean when we were leaving. It was a bad change from before and we could not understand why
Address :
850 Plage Sud
40660 Messanges
New Aquitaine - France
