The 5-star Au Lac de Biscarrosse campsite is the ideal holiday destination for families who want to enjoy the pleasures of the water: exceptional water park, direct access to the lake and the Atlantic Ocean nearby, enough to spend a refreshing stay under the Landes sun! On the spot, you will also enjoy many very comfortable accommodations as well as numerous animations and fun and festive activities to make your stay unforgettable!
Type of stay : Couple
Accommodation : Package Pitch confort
Period of stay : From 10/07/2024 to 17/07/2024
The establishment
General cleanliness.Pool complex which was amazing and our grandchildren,who joined us for the week,loved it.Jeremy ...the manager...cycled to our pitch 20 minutes after we arrived to check all OK.A nice touch.
Showers need more hooks.Towel on one and 2 more for clothes.Try to manage with the existing ones and then decide. Camping pitches......we all love trees but 7 trees on a single pitch???? A mover is essential and even then some are impossible. Some filthy pig had allowed a dog to dump on the path to the campsite from the reception.It was there for 5 days and lots of people had obviously walked in it. Some staff need to slow down when driving around the site.
Accommodation review
Shade was welcome.Campsite was quiet.Lovely ambiance
Road was very rough.See my comment re:trees.
Type of stay : Couple
Accommodation : Package Pitch confort
Period of stay : From 22/06/2024 to 28/06/2024
The establishment
Great pool area and easy access to the lake
The showers were weak and hot water limited. The grass around the camping pitches and the hedges around the site were all unkempt. Why only have waste bins at the site entrance? We had to all a very long distance to get rid of our waste
Accommodation review
Nice sized pitch with electric, water and grey waste
Grass and hedges needed cutting
Type of stay : Family with child(ren)
Accommodation : Ciela Prestige 2 bedrooms including a master suite
Period of stay : From 13/06/2024 to 16/06/2024
The establishment
We were able to relax to the pace of life here and enjoy lying on beanbags by the pool
Accommodation review
We loved it, very smart and comfortable
Type of stay : Family with child(ren)
Accommodation : Ciela Prestige 3 bedrooms including a master suite
Period of stay : From 05/06/2024 to 12/06/2024
The establishment
We had an amazing stay here. The accommodation was clean and had everything we needed. The pool and amenities were excellent, the kids didn’t want to leave. The staff were fantastic, especially Brice who went above and beyond to accommodate us when ordering food and give us any advice we needed, nothing was too much trouble for him and the food was superb! Would highly recommend!
Accommodation review
The accommodation was clean, spacious and had all you could need. The bottle of wine in the fridge was a pleasant surprise.
Type of stay : Family with child(ren)
Accommodation : Ciela Prestige 2 bedrooms including a master suite
Period of stay : From 25/05/2024 to 01/06/2024
The establishment
Location, chalet, facilities, team
Accommodation review
Lovely space. So clean. Had everything we needed.
The location on the site itself was really in the middle of many other chalets which totally surrounded us on all sides.
Type of stay : Family with child(ren)
Accommodation : Ciela Prestige 3 bedrooms including a master suite
Period of stay : From 28/05/2024 to 04/06/2024
The establishment
Helpful staff, clean and tidy, lovely food, well stocked shop. Reception spoke good English (thank you!) Amazing swimming pool!
Pool table was missing the que ball. Low season so not much entertainment but we knew this prior to our stay.
Accommodation review
Spacious, private, well equipped.
Type of stay : Family with child(ren)
Accommodation : Mobile home Ciela Confort 2 bedrooms
Period of stay : From 22/05/2024 to 29/05/2024
The establishment
Friendly staff, great service, evening entertainment was good fun, site has great amenities and cabins well maintained. Will be returning.
Accommodation review
Clean, mobile home, good size with good facilities.
Hot water too hot, i was scolded while showering, needed to be very careful not to catch the controller.
Type of stay : Family with child(ren)
Accommodation : Ciela Prestige 3 bedrooms including a master suite
Period of stay : From 19/08/2023 to 26/08/2023
The establishment
We loved the waterslides and pool. The waterslide was the reason we chose this resort and we weren't disappointed.
The bed in the cabin was not very comfortable. I was hoping for a proper bed rather than a cot style bed.
Accommodation review
It was well equipped, I enjoyed the sun loungers on the deck.
The bed. It was not comfortable and the slats kept falling out underneath.
Type of stay : Family with child(ren)
Accommodation : Ciela Privilège 3 bedrooms - 2 bathrooms
Period of stay : From 16/08/2023 to 26/08/2023
The establishment
Great location on the lake. Lovely site with lots to do.
Lots of dog poo on site.
Accommodation review
Accommodation was great and added bonus of having 2 showers. Decking area was very spacious
This is supposed to be 2nd from top accommodation but you have to pay €38 for sheets if you don’t bring your own!
Type of stay : Family with child(ren)
Accommodation : Package Pitch confort
Period of stay : From 12/08/2023 to 19/08/2023
The establishment
Overall a good place to stay, with good facilities and very polite staff.
Sandy and slightly dirty camping pitch and surrounding area. Difficult to keep anything clean or sand free. There are other pitches closer to the swimming pool area which although are also sandy, they are surrounded by tarmac paths, making life a little easier and less sandy. The photo of the pitch on the website shows a grassy pitch which I did not see anywhere at all!
Accommodation review
Large spacious pitch with own water tap and waste water disposal
Sandy, dirty pitch with no hardstanding or tarmacked surrounding areas at all. Impossible to keep anything clean inside or outside of the plot. It made everything that much more difficult and frustrating.
Type of stay : Family with child(ren)
Accommodation : Package Pitch confort
Period of stay : From 06/08/2023 to 13/08/2023
The establishment
We really enjoyed the waterpark, the slides weer excellent and kept our 11 year old (and us) entertained all day.
The pitch was covered (to a depth of at least 30cm) in black sand/grit, which created black dust that stuck to everything. Our shoes/feet were constantly filthy, as was the interior of our van, and the floors of the communal toilet/shower facilities. We were in pitch 209.
Accommodation review
Nothing - this picture looks nothing like pitch 209 where we stayed
There was black sand/grit on our pitch (209) - to a depth of at least 30cm - which created black dust that made evrything filthy. we had to throw away our sandals as they were beyong washing. The dust was so sticky that the floor of our van had to be washed every day, and the floors of the communal areas (showers/toilets/etc.) were always dirty from dust being tracked in on shoes/flip flops.
Type of stay : Family with child(ren)
Accommodation : Package Pitch confort
Period of stay : From 02/08/2023 to 09/08/2023
The establishment
Campsite location and lake. Pool, bar and restaurant were fantastic.
Some kids messing around toilet block each night
Accommodation review
Fantastic size pitch
Nothing
Type of stay : Family with child(ren)
Accommodation : Package Pitch confort
Period of stay : From 23/07/2023 to 30/07/2023
The establishment
Pool, site, everything
Accommodation review
Everything
Type of stay : Family with child(ren)
Accommodation : Package Pitch confort
Period of stay : From 22/07/2023 to 29/07/2023
The establishment
Very nice staff and great animation
Lack of accountability for looking after pitches to ensure fit for purpose . It rains everywhere including france , and pitches and roads are under camp responsibility to prevent flooding Sanitary areas not cleaned very frequently . Compared to other sites could be cleaned more often and with more hand soap areas
Accommodation review
Nothing unfortunately
Corner pitch , flooded , noisy with passing traffic Paid for larger pitch but smaller than the others so restricted living space , not what we wanted or paid for to have comfortable family holiday for a week
Type of stay : Family with teenager(s)
Accommodation : Ciela Prestige 3 bedrooms including a master suite
Period of stay : From 23/06/2023 to 05/07/2023
The establishment
The accommodate the pool area, locality to lake was superb too.
Nothing
Accommodation review
The set up and the privacy was perfect.
Nothing
Address :
Route Théophile Gauthier
40160 Parentis-En-Born
New Aquitaine - France
GPS coordinates :
Latitude : 44.3436754842168
Longitude : -1.09539794921875
